Privacy Policy
Your privacy is important to us. This policy explains how we handle your personal information when you book or stay at our cabin in Canada.
1. What Information We Collect
We collect information you give us when you book our cabin, ask us questions, or stay with us. This might include:
Contact Info: Your name, email, phone number, and home address.
Booking Details: Dates of your stay, number of guests, and any special requests.
Payment Info: We usually use secure third-party services for payments, so we don’t directly store your credit card details.
Communication: Records of your emails or messages to us.
2. How We Use Your Information
We use your information to:
Manage your cabin bookings and stays.
Communicate with you about your reservation.
Answer your questions and provide customer service.
Send you important updates about your stay or our cabin (like check-in instructions).
Improve our cabin rental service.
Meet any legal requirements.
3. Who We Share Your Information With
We only share your information when necessary:
Service Providers: We might share details with trusted partners who help us run our business, like cleaning services or booking platforms. They only use your information to do their job for us.
Legal Reasons: If required by law, like a court order, we may have to share your information with authorities.
Business Changes: If we ever sell the cabin business, your information might be transferred to the new owner.
4. Cookies and Website Tracking
If you visit our website, we might use “cookies” (small files on your computer) to help the site work better and understand how people use it. This helps us improve your experience. You can usually adjust your browser settings if you don’t want cookies.
5. Where Your Information Is Stored
Since we’re in Canada, your information will be stored and processed here. If you’re booking from outside Canada, by providing your information, you agree to this.
6. Keeping Your Information Safe
We take reasonable steps to protect your personal information. However, please remember that no online system is 100% secure.
7. Your Rights (Canada)
As a Canadian business, we follow Canadian privacy laws. You have the right to:
Access: Ask us what personal information we hold about you.
Correct: Ask us to fix any incorrect information we have.
Withdraw Consent: Change your mind about us using your information (with some exceptions).
If you want to exercise these rights, please contact us.
8. Links to Other Websites
Our website might have links to other sites (like local attractions). We’re not responsible for their privacy practices, so please check their policies.
9. Updates to This Policy
We might update this policy from time to time. We’ll post the new version here and update the “Last updated” date. Please check back occasionally.
10. Contact Us
If you have any questions about this policy or your privacy, please reach out:
Email: oliverscovehideaway.gmail.com
Phone: 204-383-5346
Website: oliverscovehideaway.com